Privacy Policy
Summary aligned with the published Chirp AI privacy policy. For the full legal text as on your current site, retain counsel-reviewed copy — this page is suitable for marketing deployments and links to Terms.
Who We Are
Welcome to agentchirp.ai (the "Website"), operated by ChirpAI Pty Ltd ("ChirpAI," "we," "us," or "our"). We are committed to protecting the privacy of individuals who visit our Website or use our services. This Privacy Policy explains how we handle personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
If you have questions, contact us at contact@agentchirp.ai. By using the Website, you agree to this policy.
Personal Information We Collect
We may collect name, email, and phone number when you request a demo or contact us. We may collect information you provide to our AI phone agents during demos. We only collect sensitive information where reasonably necessary and with appropriate consent.
How We Use Your Personal Information
- Providing services (e.g. facilitating demo calls)
- Responding to inquiries and sending requested information
- Improving our Website and services
- Marketing, where you have consented
Legal Basis for Processing
We handle personal information in compliance with Australian law, including where collection and use is reasonably necessary for our functions or activities.
Disclosure
We do not sell your personal information. We may share data with trusted service providers (for example telephony partners) who are required to protect it consistently with this policy. Where data is stored overseas, we take reasonable steps to ensure appropriate safeguards.
Security & Retention
We take reasonable steps to protect personal information from misuse, loss, and unauthorised access. We retain information only as long as needed for the purpose collected or as required by law, then take steps to destroy or de-identify it.
Access & Correction
You may request access to or correction of your personal information by contacting contact@agentchirp.ai. We will respond within a reasonable time.
Complaints
If you have concerns about our handling of your information, contact us first. You may also lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
Children’s Privacy
Our services are not directed to children under 18. If we learn we have collected information from a child without appropriate consent, we will take steps to delete it.
Changes
We may update this policy from time to time. The revised version will be posted on this page with an updated effective date.
Questions? contact@agentchirp.ai