Inbound Phone AgentPlumbing Services01 / 04

400+ jobs bookedin the first 30 days after go-live

“We've been impressed by the pace of improvement and the responsiveness of the Chirp team. Anything we flag is handled, and we're continually working together to improve Amy.”

Grant SymintonPlumbQuick · New Zealand
The problem

PlumbQuick needed an AI receptionist that could reliably turn incoming calls into booked jobs and keep getting better as the team identified improvements.

What Chirp built

Chirp built Amy to handle and book incoming enquiries, then worked closely with the PlumbQuick team to respond to feedback and continually improve the experience after go-live.

Jobs booked
400+
Time from go-live
30 days
Improvement requests
Handled
Outbound Phone AgentGas & Electrical Compliance02 / 04

1,000+ appointmentssuccessfully booked with renters

“Our scheduling team used to spend hours dialling and hitting voicemail. Now they just manage the bookings Steph makes.”

Daniel IliopoulosGaslec Safety · Victoria
The problem

Booking compliance checks meant the scheduling team spent hours a day dialling renters and landing in voicemail. Appointments slipped simply because nobody picked up.

What Chirp built

An outbound phone agent calls renters to arrange safety checks, handles the back-and-forth on timing, and books the appointment — so the team manages a diary instead of a dial list.

Appointments booked with renters
1,000+
Hours of manual dialling removed
Daily
Team's job now
Manage bookings
Inbound Phone AgentConstruction / Bespoke Builders03 / 04

100% lead capture ratefor 6 months straight

“Our phone was blowing up and sales calls were getting buried in the noise. Now every genuine buyer is picked out and piped straight to our sales team while they're still hot. We haven't lost a lead since.”

Nick YuRiser Bespoke Builders · Melbourne
The problem

The phone rang constantly, and genuine sales enquiries were getting buried under suppliers, trades, and general questions. Buyers who wanted to talk numbers were waiting behind noise.

What Chirp built

An inbound phone agent answers every call, works out who's a genuine buyer, and pipes those leads straight through to the sales team while the caller is still on the line.

Leads captured on sales enquiries
100%
Genuine buyers routed to sales
Live
Leads lost since going live
Zero
Web Chat AgentInfluencer & UGC Marketing04 / 04

Replies in secondsevery visitor gets engaged the moment they land

“Brands land on our site at 9pm with questions about generating UGC content for their business. They now get instant answers that help turn their interest into booked discovery calls.”

Jonathan TranRedYolk · Influencer & UGC Agency
The problem

Brands were landing on the site late at night with questions about how UGC marketing works. With nobody there to answer, those visitors left without ever starting a conversation.

What Chirp built

A web chat agent engages every visitor the moment they land, answers questions about the service in detail, and converts the interested ones into booked discovery calls.

Response time to site visitors
Seconds
Coverage on enquiries
24/7
Outcome
Discovery calls booked

Book a 15-minute discoveryOr call Chirp directly (03) 4832 8060

Calls may be recorded for quality purposes.