The guarantee
Love Chirp or your money back.
Sixty days live with your Chirp team. If it hasn't delivered by day 60, your Build & Implementation Fee comes back.
60-Day Build & Implementation Fee Guarantee. Full terms
Chirp's promise to every customer
Love Chirp or your money back. We give you a 60 day guarantee from Go-live that you will love Chirp or your Build fee is refunded in full.
60-Day Build & Implementation Fee Guarantee.
How we build it.
We map every call with you.
Every call type, rule and hand-off, worked through with your team. Not a template.
Your team shapes what it says.
How it greets, what it asks, when it books and when it hands over. Your call, every time.
We test it on your real scenarios.
The after-hours emergency, the quote request, the reschedule. Signed off with you before go-live.
We live the call outcomes with you.
Your agent gets better over time because the Chirp team owns the outcomes with you.
Already answering for Australian businesses.
Read the case studiesSuccessful customer calls
Appointments booked with renters
Leads lost since going live
Live in weeks, not months.
Lower cost than a part-time receptionist
The fine print, in plain English
Short, because there isn't much.
Your agreement and the website terms are the source of truth. This is what they say, the way we'd say it on the phone.
Read the full termsWhat gets refunded?
Your full Build & Implementation Fee, back to your original payment method within 30 days. For the months the agent ran, you only pay the usage cost of your monthly subscription.
When do the 60 days start?
From go-live, the first day Chirp is answering your calls. The build time before that is on us.
Do I have to prove anything?
No. If you decide it hasn't delivered value for your business, that's enough. There's no minimum number or dollar value of bookings, leads or jobs to hit.
How do I claim?
Tell your Chirp team, or email hello@agentchirp.ai, within 14 days after the 60 days end. We confirm your account and original payment details, then the refund is processed.
Are there conditions?
The fair-go ones. The agent was live and taking your calls for the 60 days rather than paused or bypassed, we were given the access, number porting, integrations and approvals we asked for, the scope wasn't materially changed at your request, and the account is paid up. It's once per customer, on your first build. It sits on top of your Australian Consumer Law rights, never instead of them.
See how Chirp would work inside your business.
Bring us the phone process that keeps falling back on your team. We’ll show you how we would map, build and run it.