# Chirp vs Voxworks: which AI receptionist is right for your business? Voxworks is an Australian platform for building your own AI voice agents. Chirp builds, runs and improves the agent for you. Here's how they compare. - Publisher: Chirp AI (https://www.agentchirp.ai) - Published: 2026-10-08 - Canonical page: https://www.agentchirp.ai/post/chirp-vs-voxworks **The short answer:** Voxworks is an Australian-owned, self-serve AI voice platform, and it's good at getting a confident team started fast, with published prices from A$49 a month, ex GST, and a free trial that needs no card. Chirp is the better choice if you'd rather have the agent built, run and improved for you. Our Melbourne team builds your agent around how your business handles calls, connects it to any software you use and tunes it every week. Chirp resolves 80.3% of customer requests on average, and plans start from $16 a day, plus a one-off Build & Implementation Fee. Everything here about Voxworks comes from its own website, checked in September 2026. Prices and features change, so check their site before you buy. ## Chirp vs Voxworks: the comparison table | | Chirp | Voxworks | | --- | --- | --- | | Setup | Built and managed by Chirp's team | Self-serve. Sign up online, 14-day free trial | | Starting price | From $16 a day, plus a one-off build fee | A$49 a month for 60 minutes, ex GST | | Integrations | Any software you use. 6,000+ integrations, plus custom builds | HubSpot, GoHighLevel, Cal.com, Zapier, n8n, Make.com, Attio and more | | After go-live | Every call scored. Tuned by our team every week | Not stated on the pages we read | | Emergency triage | Sorts emergencies from quotes. Safety calls triaged after hours | Routes urgent enquiries to the right person | | Channels | Phone, web chat and SMS | Inbound and outbound calls. Summaries by email, SMS or CRM | | Australian voice | Natural Australian voice. Melbourne team | Australian accents. Australian owned and built | | Human handover | Puts the call through to your office | Warm transfer, with your staff briefed first | | Contract | Set out in your proposal | Not stated on the pages we read | Facts about Voxworks were read on its own website in September 2026. ## What Voxworks is good at Voxworks is a capable Australian platform with clear pricing and real credentials. Here's what it does well, in its own words where we could. - **Start in minutes, no card needed.** You can sign up online through Voxworks' own web app. Voxworks offers a free trial of "14 days · 100 minutes · No credit card required", so it's easy to try before you commit. - **Prices on the page, in Australian dollars.** Voxworks publishes five plans, from A$49 a month, ex GST, for 60 minutes up to A$999 a month, ex GST, for 2,500 minutes. It also shows a per-minute breakeven across the plans, so you can work out which one fits. - **Warm transfers with context.** Voxworks says: "When a human needs to step in, Voxworks briefs them first so they know who is calling and what the issue is." Your staff pick up the call already knowing what it's about. - **Outbound calling as well as inbound.** Voxworks is built for outbound campaigns as well as answering calls. Its home page says: "Launch calls from CRM stages, forms, events, and internal workflow triggers." - **Native integrations and built-in automation.** Voxworks lists "one-click native integrations with HubSpot, GoHighLevel, Cal.com, Make.com, n8n, Zapier, Attio, and more", and says pre- and post-call automations, data transformation and webhooks are built in. - **Australian owned, and ISO 27001 certified.** Voxworks says it is "100% Australian Owned & Built" and uses "natural Australian AI voices designed to feel more credible to local callers". Its site also states "Australian Data Sovereignty" and that it is ISO 27001 certified, which carries weight for a business that has to answer security questions. **Who Voxworks suits:** A technically confident Australian business or agency that wants to build and launch its own AI voice agents quickly, for inbound calls or outbound campaigns, on a published monthly plan, and is happy to set them up and run them itself. Its pricing page also lists script design and QA among its plan features, so check which plan includes it if you want help with the build. ## Where Chirp is different Chirp is a managed service. Our team does the building, the connecting and the improving. - **Built around how you already work.** Our Melbourne team maps how your business handles calls, your operating rules, and writes them into your agent. It sorts emergencies from quotes, books the job and puts the call through to your office when it should. You're live in weeks. - **Better every week, with a person in the loop.** Every Chirp call is scored and the misses surface. Our team retrains the agent, tests the change against last week, then ships it. That loop runs every week with a person in it. Chirp resolves 80.3% of customer requests on average, rising about 1 point a month. - **Connects to any software you use.** Chirp works with 6,000+ integrations, APIs and data connectors. If your software isn't on the list, our team builds a custom integration, so bookings land where your team already works. - **Results you can check, and a guarantee on the build.** Chirp resolves 80.3% of customer requests on average, and has booked more than 10,000 appointments and handled more than 20,000 successful customer calls. Run it live for 60 days, and if it hasn't delivered, your Build & Implementation Fee comes back. ### It gets better every week Every AI receptionist gets things wrong. With Chirp, every call is scored, the misses surface on their own, and our team ships the fix that week. Chirp resolves 80.3% of customer requests on average, up from 52.6% in June 2025, and rising about 1 point a month. That comes from the self-healing loop, which runs every week: 1. **Every call is scored.** Each conversation is measured against what good looks like for your business. 2. **The misses surface.** Analytics and observability show exactly where your agent fell short. 3. **The agent is retrained.** Our team makes the fix. A person is in the loop every week. 4. **The change is tested.** This week's agent is measured against last week's before anything ships. 5. **It ships, and the loop runs again.** Your agent this month is better than your agent last month. ### It works with every system you use Chirp connects to the software you already run, and if yours isn't on the list, our team builds the connection. Chirp works with the software you already use: 6,000+ integrations, plus any custom connection you need. - **Ready-made connections.** More than 6,000 apps, including ServiceM8, simPRO, Fergus, HubSpot and Google Calendar. - **APIs and data connectors.** Chirp reads and writes to your systems directly, so it can look up a customer and book the job. - **Custom integrations.** If your software isn't on the list, our team builds the connection for you. Examples: ServiceM8, simPRO, Fergus, ServiceTitan, HubSpot, Salesforce, Pipedrive, Google Calendar, Microsoft Outlook, Shopify, Notion, Zapier, Make. ## The real cost of managing it yourself A tool you run yourself is cheaper on the invoice. What you don't pay upfront, you can end up paying for in your own hours and in calls that go elsewhere. Here is Chirp's estimate for a typical trade business. **$45,840** is what a self-managed AI receptionist can cost a trade business in its first year, on top of the subscription. That is about $126 a day. | Cost | How we worked it out | A year | | --- | --- | --- | | Setting it up properly | 3 days defining process flows and operating logic, once, at $80 an hour | $1,920 | | Connecting your software | 2 days building the integration layers, once, at $80 an hour | $1,280 | | Managing it week to week | 2 hours a week at $80 an hour | $8,320 | | Troubleshooting | 1 hour a week at $80 an hour | $4,160 | | Maintenance and retuning | 1 hour a week at $80 an hour | $4,160 | | Performance drops | 2 calls a week handled badly, half of which would have become a $250 job | $13,000 | | Missed calls | 2 calls a week missed, half of which would have become a $250 job | $13,000 | | **Total** | First year, on top of the subscription | **$45,840** | For comparison, Chirp starts from $5,840 a year ($16 a day), plus a one-off Build & Implementation Fee. Setup, integration, troubleshooting and tuning are done by Chirp's team. An illustrative estimate for a trade business running a self-serve AI receptionist itself, in its first year, on top of the subscription. The hours and call counts are Chirp's assumptions. Your numbers will differ. Hourly and job values are from the low end and the midpoint of the ranges in the [hipages plumber cost guide](https://hipages.com.au/article/how_much_does_a_plumber_cost). ## What Chirp costs - Chirp plans start from $16 a day, plus a one-off Build & Implementation Fee for the custom build. - The price depends on call volume, coverage hours and the work you want handled. - Custom built, fully managed and tuned every week by an Australian team. - 90% lower cost than a part-time receptionist. - The Go-Live Guarantee: run it live for 60 days, and if it hasn't delivered, your Build & Implementation Fee comes back. ## The verdict Chirp is the better choice for a business that wants its AI receptionist built and looked after by a local team, without taking on the setup and upkeep itself. Our Australian team builds the agent around your rules, connects it to your software and improves it every week, and Chirp resolves 80.3% of customer requests on average. Chirp estimates that running an AI receptionist yourself can cost a trade business about $45,840 in its first year on top of the subscription, in your own time and in lost jobs. With Chirp, that work is ours. Plans start from $16 a day, plus a one-off Build & Implementation Fee, and the Go-Live Guarantee means that fee comes back if Chirp hasn't delivered after 60 days live. - Voxworks: [Voxworks home page](https://www.voxworks.ai/), [Voxworks pricing](https://www.voxworks.ai/pricing), [Voxworks virtual receptionist](https://www.voxworks.ai/virtual-receptionist) - Chirp: [How we work](https://www.agentchirp.ai/how-we-work), [Guarantee](https://www.agentchirp.ai/guarantee), [Case studies](https://www.agentchirp.ai/case-studies), [Industries](https://www.agentchirp.ai/industries) If you work at Voxworks and something here is out of date, email hello@agentchirp.ai and we'll fix it. ## See it on your own calls [Book a 15-minute discovery](https://www.agentchirp.ai/book). We'll map how your calls come in today and show you what your agent would do with them. You can also read our [case studies](https://www.agentchirp.ai/case-studies), try the [missed-call calculator](https://www.agentchirp.ai/calculator), or see how Chirp compares with [every alternative](https://www.agentchirp.ai/post/ai-receptionist-australia-comparison). ## Questions people ask ### What is the difference between Chirp and Voxworks? Voxworks is a self-serve platform: you sign up online, build your own AI voice agent and choose a published monthly plan. Chirp is a managed service: an Australian team maps how your business handles calls, builds the agent around those rules, connects it to your software and tunes it every week. ### Is Chirp better than Voxworks? Yes, for a business that would rather have its agent built, run and improved by a local team. Chirp resolves 80.3% of customer requests on average, rising about 1 point a month. Every call is scored and our team retrains the agent every week, it connects to any software you use, and if it hasn't delivered after 60 days live, your Build & Implementation Fee comes back. ### How much does Voxworks cost? On the pages we read in September 2026, Voxworks' Starter plan was A$49 a month, ex GST, with 60 minutes included and extra minutes at A$0.99 each, ex GST. Plans went up to A$999 a month, ex GST, for 2,500 minutes, and all plans had a 14-day free trial, which the home page said includes 100 minutes. We didn't find a setup fee or contract term stated. Check voxworks.ai for current pricing. Chirp starts from $16 a day, plus a one-off Build & Implementation Fee. ### Is running an AI receptionist yourself cheaper? It can cost more than it looks. Chirp estimates that running an AI receptionist yourself can cost a trade business about $45,840 in its first year on top of the subscription, in your own time and in lost jobs. It's an estimate, and with Chirp that work is done by our team. ### Does Chirp integrate with my software? Yes. Chirp connects to any software you use, through 6,000+ integrations, APIs and data connectors. If yours isn't on the list, Chirp's team builds a custom integration for you. ### What happens if Chirp doesn't work for my business? Chirp is backed by the Go-Live Guarantee. Run it live for 60 days, and if it hasn't delivered for your business, your Build & Implementation Fee comes back.